Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Explo records 35,872 monthly visits with -14% growth and Freemium, Paid, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Embed AI-powered, white-label analytics and data sharing into your product
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | explo.co |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 35.87K (35,872) |
| MoM Traffic Delta | +21.04K (+1.5%) | -5.85K (-14%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇧🇷 Brazil (20.4%) |
| Direct Visits / mo | 1.15M | 21.75K |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Embed AI-powered, white-label analytics and data sharing into your product
Drop in tables, charts, KPIs, filters, share buttons, and switches, then restyle them with a configurator so analytics feel native to your application.
Let end users generate custom reports from application data with AI assistance, turning stored data into meeting-ready and OKR-ready outputs.
Configure per-customer report and data delivery so each account receives exactly the data it wants, on its own schedule and channel, without manual pipelines.
Connect relational databases and warehouses without replicating data or rebuilding models, with global datasets keeping dashboards and reports consistent.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAI-powered financial reporting, dashboards and forecasting for accountants and finance teams
SpecialistAI-powered financial reporting, dashboards and forecasting for accountants and finance teams
SpecialistAn agentic analytics platform that turns questions into governed, trusted answers
SpecialistAn agentic analytics platform that turns questions into governed, trusted answers
SpecialistChat with your data to get analysis, charts, reports, and slides
SpecialistChat with your data to get analysis, charts, reports, and slides
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
