Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. ExportTok records 2,782,229 monthly visits with +9.2% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Pull TikTok comments into CSV or Excel without logging in
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | exporttok.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 2.78M (2,782,229) |
| MoM Traffic Delta | +21.04K (+1.5%) | +233.56K (+9.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (27.2%) |
| Direct Visits / mo | 1.15M | 1.2M |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Pull TikTok comments into CSV or Excel without logging in
Paste any public TikTok video URL and download its comment thread without installing anything or writing code.
Choose CSV for pipelines and scripts or XLSX for spreadsheets, so the file drops straight into your existing analysis workflow.
Comments are pulled without connecting a TikTok account, so there is no ban risk and no personal identity tied to the export.
Each row carries comment text, IDs, username and nickname, timestamp, likes, reply count, pinned status and profile links, with nested replies optional.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
SpecialistBuilds custom AI scraping workflows using no-code blocks, but lacks dedicated pre-built templates specifically for TikTok comments.
SpecialistBuilds custom AI scraping workflows using no-code blocks, but lacks dedicated pre-built templates specifically for TikTok comments.
Automates cloud-based data extraction across social platforms, but requires configuring workflow parameters rather than instant one-click downloads.
Automates cloud-based data extraction across social platforms, but requires configuring workflow parameters rather than instant one-click downloads.
Offers powerful visual web scraping for complex sites, but requires local software setup rather than instant browser exports.
Offers powerful visual web scraping for complex sites, but requires local software setup rather than instant browser exports.
SpecialistEnterprise AI training data, annotation and evaluation services
SpecialistEnterprise AI training data, annotation and evaluation services
