
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. FacePlugin records 1,840 monthly visits with -33.6% growth and Contact for Pricing pricing.

On-premises biometric identity verification SDKs
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | crisp.chat | faceplugin.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 1.84K (1,840) |
| MoM Traffic Delta |
| +21.04K (+1.5%) |
| -932 (-33.6%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇮🇩 Indonesia (65.4%) |
|---|
| Direct Visits / mo | 1.15M | 718 |
|---|
| User Rating | 4.6 | 4.3 |
|---|
| Supported Platforms | Website | Website |
|---|
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

On-premises biometric identity verification SDKs
Face recognition, face liveness, deepfake detection, ID document recognition, ID liveness, and a combined eKYC suite — pick only what you need.
Server SDKs run on your own Linux hardware or private cloud via Docker, with air-gapped and VPC-friendly options and no per-call charges.
iOS, Android, Flutter, and React Native SDKs run matching and capture locally, including offline, so nothing is uploaded.
Layered passive and active liveness plus deepfake detection help stop presentation attacks and synthetic media.

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
#2
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceReverse face search to find anyone by photo
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.

Identity verification, KYC, KYB and AML compliance in one platform

AI-powered ID scanning, authentication and identity proofing

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceReverse face search to find anyone by photo
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Identity verification, KYC, KYB and AML compliance in one platform
AI-powered ID scanning, authentication and identity proofing