Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. findable. records 25,378 monthly visits with -42.2% growth and Free Trial, Paid pricing.
AI-first customer support platform with a shared inbox built in
LLM SEO toolkit to win visibility in AI search
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | findableapp.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 25.38K (25,378) |
| MoM Traffic Delta | +21.04K (+1.5%) | -18.56K (-42.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 10.1K |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
LLM SEO toolkit to win visibility in AI search
Runs prompt sets across ChatGPT, Google AI Mode, Gemini, Claude, Perplexity and others to track mentions, citations and sentiment over time.
Shows which search, AI and social crawlers can reach a site and flags rules blocking ChatGPT, Claude or Perplexity.
Turns gaps into briefs, outlines and keyword guidance, with content-gap and E-E-A-T scoring.
Manages many client domains in one place, with competitor score comparisons for pitches.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI visibility platform to get your brand cited in AI search
AI visibility platform to get your brand cited in AI search
AI SEO agents that rank on Google and get cited by AI chatbots
AI SEO agents that rank on Google and get cited by AI chatbots
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Track and improve how AI search engines mention your brand
Track and improve how AI search engines mention your brand
