
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. FloatChat records 0 monthly visits with 0% growth and Free Trial, Paid pricing.

Omnichannel AI chat and customer engagement platform
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | crisp.chat | floatchat.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta |
| +21.04K (+1.5%) |
| 0 (0%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 1.15M | 0 |
|---|
| User Rating | 4.6 | 3.9 |
|---|
| Supported Platforms | Website | Website |
|---|
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

Omnichannel AI chat and customer engagement platform
Collect website chat, social messaging and support conversations into one shared workspace so no customer question is stranded in a silo.
Let an AI assistant answer routine questions, qualify visitors and deflect repetitive tickets around the clock.
Escalate from bot to agent without losing conversation history, so customers never repeat themselves.
Turn anonymous traffic into identified leads and route them to the right sales or support queue automatically.

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.

AI-first customer service platform with a native AI agent for every conversation
#2
AI-powered customer conversation platform for B2C messaging at scale

All-in-one customer messaging for live chat, chatbots, and self-service
SpecialistAutonomous AI agents for customer service, content and operations

SpecialistAI customer service that answers instantly and turns chats into revenue

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI CRM and omnichannel platform that turns chats into sales

SpecialistSaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
AI-first customer service platform with a native AI agent for every conversation
AI-powered customer conversation platform for B2C messaging at scale
All-in-one customer messaging for live chat, chatbots, and self-service
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAI customer service that answers instantly and turns chats into revenue
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
AI-powered shared inbox, live chat, and helpdesk for online businesses
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
SpecialistSaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web