Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Hexus records 220 monthly visits with +74.6% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Turn product screens into interactive demos, videos and guides with AI
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | app.usehexus.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 220 (220) |
| MoM Traffic Delta | +21.04K (+1.5%) | +94 (+74.6%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.15M | 71 |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Turn product screens into interactive demos, videos and guides with AI
Turn screenshots, an existing screen recording or a short prompt into an interactive product demo with hotspots and guided steps.
Convert one interactive demo into a video, a step-by-step guide or a walkthrough in a single click instead of rebuilding each asset.
Polish branding, blur sensitive fields, rearrange steps and personalise flows in a browser-based editor without design tooling.
See drop-off rates, engagement and viewer behaviour across demos to learn which parts of a product story convert.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceTurn screen recordings into AI training videos, process maps and docs for people and agents
Free / Open-sourceTurn screen recordings into AI training videos, process maps and docs for people and agents
Free / Open-sourceAI video and interactive demos built from your real product
Free / Open-sourceAI video and interactive demos built from your real product
Free / Open-sourceTurn any workflow into polished video documentation in minutes
Free / Open-sourceTurn any workflow into polished video documentation in minutes
Free / Open-sourceBuild interactive product demos with AI, then let an AI agent demo and qualify buyers around the clock
Free / Open-sourceBuild interactive product demos with AI, then let an AI agent demo and qualify buyers around the clock
