Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Idlen records 55,982 monthly visits with +9.2% growth and Paid pricing.
AI-first customer support platform with a shared inbox built in
Native advertising network that turns AI wait time in IDEs, browsers and chat apps into revenue for developers
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | idlen.io |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid |
| Monthly Visits | 1.41M (1,408,646) | 55.98K (55,982) |
| MoM Traffic Delta | +21.04K (+1.5%) | +4.7K (+9.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇮🇳 India (54.3%) |
| Direct Visits / mo | 1.15M | 23.16K |
| User Rating | 4.6 | 3.8 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Native advertising network that turns AI wait time in IDEs, browsers and chat apps into revenue for developers
Install for VS Code, Cursor, and Windsurf, or add a Chromium and Firefox extension, then keep using your usual AI tools with no workflow changes.
Package.json is inspected on your own machine to match relevant ads, and only anonymous keyword tags are sent; source code is never read, stored, or transmitted.
Campaigns reach audiences defined by technologies in their code, such as React, Python, AWS, or Kubernetes, instead of third-party browsing cookies.
Withdraw earnings through Stripe or PayPal, or take API credits with a bonus, with referrals earning a share of what they bring in.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI-driven SSP and DSP for APAC-heavy mobile app advertising
AI-driven SSP and DSP for APAC-heavy mobile app advertising
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
SpecialistAI customer support agents that answer, act, escalate and stop guessing
SpecialistAI customer support agents that answer, act, escalate and stop guessing
Influencer marketing built for measurable performance
Influencer marketing built for measurable performance
