Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. iftrue records 475 monthly visits with +3.9% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
AI governance and engineering intelligence in one signal
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | iftrue.co |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 475 (475) |
| MoM Traffic Delta | +21.04K (+1.5%) | +18 (+3.9%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇹🇷 Türkiye (100%) |
| Direct Visits / mo | 1.15M | 196 |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI governance and engineering intelligence in one signal
Per-pull-request attribution that identifies which lines of code were written by Copilot, Cursor, Claude or a human, so you can quantify AI ROI instead of debating it.
Deployment frequency, lead time, change failure rate and MTTR tracked automatically from your existing stack, plus sprint forecasting based on real historical velocity.
An AI-powered chatbot inside Slack plus real-time alerts keep insights in the tools engineers already have open, with no new dashboards to check.
Tracks review load, workload trends and burnout risk, and prepares 1:1s and daily check-ins with concrete talking points, wins and risks.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Free / Open-sourceProject management that turns coding agents into real teammates
Free / Open-sourceProject management that turns coding agents into real teammates
Free / Open-sourceAI data infrastructure for building production-grade models
Free / Open-sourceAI data infrastructure for building production-grade models
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Free / Open-sourceThe collaboration layer for AI engineering teams
Free / Open-sourceThe collaboration layer for AI engineering teams
