Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. iris R&D Group records 633 monthly visits with -72.2% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
AI-powered road patrol and asset intelligence for cities and defense
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | irisradgroup.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 633 (633) |
| MoM Traffic Delta | +21.04K (+1.5%) | -1.65K (-72.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇮🇹 Italy (100%) |
| Direct Visits / mo | 1.15M | 248 |
| User Rating | 4.6 | 3.9 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI-powered road patrol and asset intelligence for cities and defense
AI cameras detect potholes, cracks, graffiti, and up to 300 classes of damaged or missing roadway assets during normal patrol routes.
Automatically calculates Pavement Condition Index (PCI) for roads and sidewalks using distress types such as cracking, rutting, and roughness.
Captures assets like traffic signs, hydrants, and street lights with attributes including sign codes, text, street names, and dimensions.
Plug-and-play edge hardware pairs with an AI data-visualization dashboard that feeds work orders and ERPs.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Satellite imagery turned into decisions with AI analytics
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
AI dash cameras and fleet safety intelligence that coach drivers in the moment
AI dash cameras and fleet safety intelligence that coach drivers in the moment
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
The multimodal data layer for computer vision and physical AI teams
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
