Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. klink.cloud records 18,016 monthly visits with -16.2% growth and Freemium, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
One inbox for calls, chat and messaging — with an AI agent that resolves
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | klink.cloud |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 18.02K (18,016) |
| MoM Traffic Delta | +21.04K (+1.5%) | -3.47K (-16.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇹🇭 Thailand (84%) |
| Direct Visits / mo | 1.15M | 10.32K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
One inbox for calls, chat and messaging — with an AI agent that resolves
Calls, WhatsApp, Messenger, Telegram, Instagram, LINE, email, live chat and in-app messages arrive in one queue with full customer history attached.
Answers from your own documentation, takes real actions via your APIs, and escalates to a human with the complete transcript when needed.
Provision local numbers in over 100 countries or connect your own SIP trunk, with every call recorded, transcribed and attached to the case.
Every interaction is logged as a case with timestamps, feeding live dashboards for first response time, SLA breaches, sentiment and agent load.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
AI-first customer service with a natively integrated AI agent
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.
AI communication platform for sales and support teams
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Omnichannel conversational AI suite for revenue-driving customer conversations
