Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Knowlify records 63,673 monthly visits with -23.6% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
About 100 Meta video ads a month, made and improved for your brand
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | knowlify.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 63.67K (63,673) |
| MoM Traffic Delta | +21.04K (+1.5%) | -19.7K (-23.6%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (25.6%) |
| Direct Visits / mo | 1.15M | 11.49K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
About 100 Meta video ads a month, made and improved for your brand
Around 100 Meta video ads a month across talking-head, UGC, animated and commercial styles, with research and scripts included.
Human-written scripts and review of every ad, with buyer-language messaging based on research rather than generic AI output.
Ads are refreshed and improved every week using your account's own performance data, so winners get scaled and losers replaced.
Optional end-to-end management of your Meta ad account, media buying and optimisation alongside creative production.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Free / Open-sourceAI ad generator for video and image creatives at scale
Free / Open-sourceAI ad generator for video and image creatives at scale
Free / Open-sourceAll-in-one AI video agent that turns ideas into publish-ready videos
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceTry experimental AI research demos straight from Meta's labs
Free / Open-sourceTry experimental AI research demos straight from Meta's labs
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
