
Free live chat, inbox and AI helpdesk for your website
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. KonnectBot records 316 monthly visits with +1,563.2% growth and Freemium pricing.
AI live chat that answers fast and hands off to humans with full context
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | konnectbot.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 316 (316) |
| MoM Traffic Delta | +21.04K (+1.5%) | +297 (+1,563.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.15M | 95 |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI live chat that answers fast and hands off to humans with full context
The AI answers routine questions instantly and escalates complex or high-value conversations to a live agent, passing along the full chat history and context.
On paid plans, customers can complete a purchase or upgrade in the same thread, with card details handled by the payment provider rather than stored in the chat.
Native store integrations let agents check order status, inventory, shipping updates and customer history without switching tabs.
Incoming and outgoing messages are translated on the fly, so agents and visitors can each communicate in their preferred language.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service

AI-powered knowledge base that turns documents into fast answers
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI agents that answer, quote and take orders across every messaging channel
AI agents that answer, quote and take orders across every messaging channel

SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.