Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Lemon records 78,198 monthly visits with -12.3% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Stop typing prompts. Start talking.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | heylemon.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 78.2K (78,198) |
| MoM Traffic Delta | +21.04K (+1.5%) | -10.99K (-12.3%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (79.7%) |
| Direct Visits / mo | 1.15M | 15.68K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Stop typing prompts. Start talking.
Hold a hotkey, speak naturally, and get a well-structured prompt — with goal, context and constraints — typed directly into your active text field.
Dictate five times faster than you type while Lemon cleans up filler words and false starts, leaving only your intended words.
Emails, Slack messages, team updates and notes are rewritten in your tone and matched to the surrounding thread.
Lemon sits in a notch at the top of your screen on macOS and Windows and works with Claude, ChatGPT, Cursor, Gmail, Slack, Notion, Outlook, Teams and more.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
An AI buddy on your computer that sees your screen and walks you through anything
An AI buddy on your computer that sees your screen and walks you through anything
Free / Open-sourceFree open-source dictation that runs speech-to-text on your own machine
Free / Open-sourceFree open-source dictation that runs speech-to-text on your own machine
Just speak. Write faster, in any app.
Voice dictation that writes like you talk, in any app
Voice dictation that writes like you talk, in any app
