Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. LINKENCE records 54 monthly visits with -97% growth and Free Trial, Paid pricing.
AI-first customer support platform with a shared inbox built in
Self-improving AI coworkers for recurring enterprise work
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | linkence.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 54 (54) |
| MoM Traffic Delta | +21.04K (+1.5%) | -1.72K (-97%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇮🇳 India (100%) |
| Direct Visits / mo | 1.15M | 21 |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Self-improving AI coworkers for recurring enterprise work
Deploy agents that own a whole job role — SRE, people ops coordinator, support specialist — with their own skills and access controls.
Connects to Slack, Teams, Jira, GitHub, Gmail, Outlook, Drive, Salesforce, Zendesk and many more.
Each coworker on each dedicated team runs a model trained for that use case and sharpens with every completed task.
Every tool call lands on an inspectable timeline with a source link for each important claim.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
AI-first customer service with a natively integrated AI agent
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI agents that answer, quote and take orders across every messaging channel
AI agents that answer, quote and take orders across every messaging channel
Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context
Enterprise agentic AI platform for service, workforce and process automation
