Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Lucyd records 88,293 monthly visits with +7.5% growth and Freemium, Paid pricing.
AI-first customer support platform with a shared inbox built in
AI-powered smart eyewear with built-in voice assistant
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | lucyd.co |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Paid |
| Monthly Visits | 1.41M (1,408,646) | 88.29K (88,293) |
| MoM Traffic Delta | +21.04K (+1.5%) | +6.17K (+7.5%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (68.1%) |
| Direct Visits / mo | 1.15M | 11.83K |
| User Rating | 4.6 | 3.8 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI-powered smart eyewear with built-in voice assistant
Tap or speak to wake the glasses and talk to ChatGPT-style AI hands-free through the built-in mics and open-ear speakers.
Stream music, podcasts, calls and navigation audio while keeping your ears open to traffic, teammates and your surroundings.
Use the Lucyd app for live voice translation, walkie-talkie messaging and other assistive audio features.
Order frames with your own prescription lenses, including options fitted through Lucyd's optical lab, or bring your own lenses.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Practise real English conversations with an AI tutor that gives instant feedback
Practise real English conversations with an AI tutor that gives instant feedback
Enterprise voice AI that resolves customer conversations
Enterprise voice AI that resolves customer conversations
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Enterprise AI voice agents that work inside your phone system
