Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Matterbase records 4,450 monthly visits with -3.4% growth and Freemium, Free Trial, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Find, save, and spec interior products in one workflow
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | matterbase.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 4.45K (4,450) |
| MoM Traffic Delta | +21.04K (+1.5%) | -157 (-3.4%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (60%) |
| Direct Visits / mo | 1.15M | 1.75K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Find, save, and spec interior products in one workflow
Search by room type, colour, or a natural-language prompt to find interiors and the individual products credited inside them, with photographer and designer attribution.
Drag-and-drop boards for products, finishes, and materials that you can share with clients and teammates for comments and approval.
Turn a board into a real-time schedule your studio can price, with product data carried over instead of retyped into spreadsheets.
Lasso or pin a region of a rendering to swap finishes and adjust lighting, from day to night, without leaving the platform.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Generate, edit and visualize floor plans in your browser
Generate, edit and visualize floor plans in your browser
SpecialistAI rendering studio that turns sketches, photos and SketchUp, Revit or Rhino views into client-ready architectural images
SpecialistAI rendering studio that turns sketches, photos and SketchUp, Revit or Rhino views into client-ready architectural images
SpecialistAI interior design, floor plans and 3D models for every home project
SpecialistAI interior design, floor plans and 3D models for every home project
SpecialistAI architecture platform for instant interior, exterior and 3D renders
SpecialistAI architecture platform for instant interior, exterior and 3D renders
