
SpecialistFree live chat, inbox and AI helpdesk for your website
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Mava records 32,375 monthly visits with -2.6% growth and Freemium, Paid pricing.

AI-powered customer support for Discord, Telegram, Slack and web chat
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | crisp.chat | mava.app |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Paid |
| Monthly Visits | 1.41M (1,408,646) | 32.38K (32,375) |
| MoM Traffic Delta | +21.04K (+1.5%) | -860 (-2.6%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (16.9%) |
| Direct Visits / mo | 1.15M | 13.22K |
| User Rating | 4.6 | 4.4 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

AI-powered customer support for Discord, Telegram, Slack and web chat
Collect Discord, Telegram, Slack, email and web chat conversations in one workspace with status tracking, custom views and automations.
Train an AI agent on your existing knowledge base, test it in the dashboard, and use it in public channels or private tickets with human handover.
Deep Discord and Telegram ticket handling designed for communities, not bolted on as an afterthought.
Embed a customizable website chat widget in minutes and route those conversations through the same inbox.

SpecialistFree live chat, inbox and AI helpdesk for your website

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.

SpecialistAI-first help desk that resolves tickets, not just sorts them

SpecialistAgentic customer service platform where teams and AI resolve support together
SpecialistAgentic customer service platform where teams and AI resolve support together