Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. MaxAEO records 14,828 monthly visits with +1.4% growth and Free Trial, Paid, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
See and change what AI engines say about your brand
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | maxaeo.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 14.83K (14,828) |
| MoM Traffic Delta | +21.04K (+1.5%) | +211 (+1.4%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (30.5%) |
| Direct Visits / mo | 1.15M | 6.02K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
See and change what AI engines say about your brand
Daily checks across ChatGPT, Gemini, Perplexity, Claude, Copilot, Grok, Google AI Overview and Google AI Mode, asked the way a real user would rather than pulled from a static API snapshot.
For each prompt, see whether you were mentioned, at what position and rank, alongside which competitors were recommended in your place.
Every claim links back to the actual sentence in the actual answer, and the platform keeps the cited sources so you can see where AI's trust currently lives.
Sentiment is measured on real answers, with the specific phrase attached, so you know not just whether you were named but how you were framed.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI search visibility analytics for marketing teams
AI search visibility analytics for marketing teams
AI visibility platform to get your brand cited in AI search
AI visibility platform to get your brand cited in AI search
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
AEO & GEO platform for AI search visibility
AEO & GEO platform for AI search visibility
