Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Numerous.ai records 128,828 monthly visits with -17% growth and Freemium, Free Trial, Paid pricing.
AI-first customer support platform with a shared inbox built in
ChatGPT inside Google Sheets and Excel, with no API keys required
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | numerous.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 128.83K (128,828) |
| MoM Traffic Delta | +21.04K (+1.5%) | -26.39K (-17%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (20.1%) |
| Direct Visits / mo | 1.15M | 32.73K |
| User Rating | 4.6 | 4.5 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
ChatGPT inside Google Sheets and Excel, with no API keys required
Use AI in any cell through a simple function — no API keys, no external chat window, no copy-paste between tabs.
Drag a single prompt down a column to process thousands of rows, with identical queries cached so you are not charged twice for the same work.
Summarise, rewrite, extract and classify long bodies of text such as surveys, articles or social posts into clean structured columns.
Generate ad copy, keyword lists, SEO content and campaign structures directly from your sheet's own data.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Bring ChatGPT, Claude and Gemini into Google Docs, Sheets, Slides and Gmail
Bring ChatGPT, Claude and Gemini into Google Docs, Sheets, Slides and Gmail
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI spreadsheet agent for Excel and Google Sheets
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
AI spreadsheet assistant for formulas, pivots and analysis
AI spreadsheet assistant for formulas, pivots and analysis
