Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Obi (Cor) records 6,332 monthly visits with -24.2% growth and Paid, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
AI onboarding agent that runs live 1-to-1 customer sessions, 24/7
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | getcor.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 6.33K (6,332) |
| MoM Traffic Delta | +21.04K (+1.5%) | -2.02K (-24.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (64.7%) |
| Direct Visits / mo | 1.15M | 2.56K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI onboarding agent that runs live 1-to-1 customer sessions, 24/7
Obi works with the customer inside your product, seeing their screen in real time to identify exactly where they are and what they still need to configure.
Instead of waiting until a user is stuck, Obi guides them to the correct setup from the first session, aiming to prevent blockers rather than troubleshoot after failure.
When a situation needs a person, Obi captures the customer's intent, the blocker and the relevant context so your team can take over immediately.
Upload training videos and help docs, ask your own data questions, segment audiences and push changes to Obi instantly from one console.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
Free / Open-sourceEnterprise voice AI that resolves customer conversations
Free / Open-sourceEnterprise voice AI that resolves customer conversations
