Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. OrcaRouter records 975,300 monthly visits with -5.2% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
One OpenAI-compatible gateway for adaptive LLM routing, guardrails, and spend control
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | orcarouter.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 975.3K (975,300) |
| MoM Traffic Delta | +21.04K (+1.5%) | -53.81K (-5.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (21.5%) |
| Direct Visits / mo | 1.15M | 249.71K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
One OpenAI-compatible gateway for adaptive LLM routing, guardrails, and spend control
Each prompt is graded and routed to the model that clears your quality bar, with configurable fallback chains that retry before a response starts.
Pay provider prices with $0 per-token added on pay-as-you-go and subscriptions, or bring your own provider keys and credits.
PII shielding, jailbreak and injection blocking, and per-call approval for tool and MCP actions run before you are billed.
Request logs, per-prompt receipts, routing and spend dashboards, and copy-as-cURL make every call auditable and attributable.
Provides access to a massive catalog of frontier models with flexible routing, but lacks OrcaRouter's dedicated enterprise governance.
Provides access to a massive catalog of frontier models with flexible routing, but lacks OrcaRouter's dedicated enterprise governance.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
One OpenAI-compatible API key for 500+ AI models
One OpenAI-compatible API key for 500+ AI models
Free / Open-sourceOffers an open-source proxy and SDK for unifying 100+ LLMs with failover, requiring self-hosting rather than a managed service.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Routes requests across frontier models with automatic failover and analytics, serving as a straightforward alternative API proxy.
Routes requests across frontier models with automatic failover and analytics, serving as a straightforward alternative API proxy.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
