Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Pivotly records 62 monthly visits with -95.7% growth and Freemium, Free pricing.
AI-first customer support platform with a shared inbox built in
A personalized assistant that walks founders through product market fit
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | getpivotly.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free |
| Monthly Visits | 1.41M (1,408,646) | 62 (62) |
| MoM Traffic Delta | +21.04K (+1.5%) | -1.38K (-95.7%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇵🇭 Philippines (100%) |
| Direct Visits / mo | 1.15M | 25 |
| User Rating | 4.6 | 3.9 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
A personalized assistant that walks founders through product market fit
Advice is sequenced to your specific stage and situation instead of being a static checklist everyone receives.
The core experience is a series of concrete next actions rather than a wall of theory.
Founders work through the sequence over time and can see how far along they are.
A lightweight login or registration gets you in without onboarding friction.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Agentic product management system for customer-driven roadmaps
The AI product manager for your entire team
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Your AI co-founder for turning an idea into a real business
Your AI co-founder for turning an idea into a real business
