Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Plerdy records 118,449 monthly visits with -4.7% growth and Freemium, Free Trial pricing.
AI-first customer support platform with a shared inbox built in
Find the revenue leaks on your site with CRO, heatmaps and analytics
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | plerdy.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial |
| Monthly Visits | 1.41M (1,408,646) | 118.45K (118,449) |
| MoM Traffic Delta | +21.04K (+1.5%) | -5.78K (-4.7%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (7.4%) |
| Direct Visits / mo | 1.15M | 49.93K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Find the revenue leaks on your site with CRO, heatmaps and analytics
See clicks, scroll depth and attention on every page, plus watch real sessions to identify exactly where visitors get stuck and abandon.
Connect campaigns and landing pages to revenue, orders and AOV, and find the specific page or channel that is losing you sales.
Spot JavaScript errors, 404s and 5xx responses that break the checkout before they cost you conversions.
Run targeted pop-ups, visitor feedback surveys and A/B tests on live traffic to fix leaks and prove the change worked.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI search visibility analytics for marketing teams
AI search visibility analytics for marketing teams
AI SEO manager that tracks rankings and AI answers, then does the work
AI SEO manager that tracks rankings and AI answers, then does the work
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Track and improve how AI search engines mention your brand
Track and improve how AI search engines mention your brand
