
The AI workspace where teams and agents get work done together
#1Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Runbear records 0 monthly visits with 0% growth and Paid, Free pricing.
No-code shared AI teammates that live inside Slack, Teams, and Discord
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | plugbear.io |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid, Free |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta | +21.04K (+1.5%) |
| 0 (0%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 1.15M | 0 |
|---|
| User Rating | 4.6 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
No-code shared AI teammates that live inside Slack, Teams, and Discord
Create agents that any channel member can @mention. Each agent has an owner, a name, and access only to the knowledge and tools you assign.
Agents read from and act in business apps such as HubSpot, Zendesk, Google Sheets, Notion, and Gmail using MCP actions and native integrations.
Describe the job in Slack chat and Runbear asks what to read and which tools to use, then deploys the agent to your channel in minutes.
One subscription covers every teammate who uses agents. Consumption is metered in credits that track the real model work per task.

The AI workspace where teams and agents get work done together
#1
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.


AI-first customer service with a natively integrated AI agent
#3
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.

Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.

Free / Open-sourcePut always-on AI agents on your team chat

SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.

Build customer-facing AI agents for support, sales, and product guidance

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Build customer-facing AI agents for support, sales, and product guidance
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.