Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Polygres records 4,018 monthly visits with -52.3% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Graph, vector and text retrieval for AI agents on your Postgres
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | polygres.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 4.02K (4,018) |
| MoM Traffic Delta | +21.04K (+1.5%) | -4.41K (-52.3%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 1.61K |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Graph, vector and text retrieval for AI agents on your Postgres
Query graph, vector, full-text and hybrid retrieval through one consistent interface instead of stitching multiple systems together.
The open-source pgGraph engine follows relationships across your records, enabling multi-hop and shortest-path retrieval without moving data.
Semantic search over embeddings combines with sparse and full-text matching so queries that mix meaning and exact terms still work.
A dashboard playground, CLI for imports and configuration, and a typed Python SDK make it straightforward to prototype and then ship.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Web search API and crawler built for AI agents
Search and inference APIs that give AI models real-time web data
AI search and retrieval platform for modern apps and commerce
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
The managed vector database and knowledge engine for production AI
