Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. sunbeam (formerly Positional) records 431 monthly visits with -95.1% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
An autonomous SEO agent that runs strategy, content and technical SEO end to end
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | positional.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 431 (431) |
| MoM Traffic Delta | +21.04K (+1.5%) | -8.28K (-95.1%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (51.1%) |
| Direct Visits / mo | 1.15M | 169 |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
An autonomous SEO agent that runs strategy, content and technical SEO end to end
One agent owns strategy, content, editorial and technical SEO, running each workstream independently and in parallel rather than as a stack of separate tools.
Onboarding reads product pages, blog archives, brand-voice documents, competitor sites and customer reviews to build an internal knowledge graph of your business.
The agent drafts and plans content in your mapped brand voice, keeps an editorial calendar moving and tracks performance across pages.
Technical SEO runs alongside content work, so structural issues are identified and addressed without a separate queue.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI visibility platform to get your brand cited in AI search
AI visibility platform to get your brand cited in AI search
Free / Open-sourceAI SEO manager that tracks rankings and AI answers, then does the work
Free / Open-sourceAI SEO manager that tracks rankings and AI answers, then does the work
Free / Open-sourceWin AI search discovery with content agents and strategy
Free / Open-sourceWin AI search discovery with content agents and strategy
Free / Open-sourceThe AI SEO agent that researches, writes, publishes, and builds links for you
Free / Open-sourceThe AI SEO agent that researches, writes, publishes, and builds links for you
