Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Postly records 73,916 monthly visits with +17.9% growth and Freemium, Paid pricing.
AI-first customer support platform with a shared inbox built in
Agentic AI social media scheduler where your AI agent plans, you approve, Postly publishes
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | postly.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Paid |
| Monthly Visits | 1.41M (1,408,646) | 73.92K (73,916) |
| MoM Traffic Delta | +21.04K (+1.5%) | +11.23K (+17.9%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (29.7%) |
| Direct Visits / mo | 1.15M | 47.99K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Agentic AI social media scheduler where your AI agent plans, you approve, Postly publishes
Connect a compatible AI agent, brief it on a campaign, then review and approve channel-specific drafts before Postly schedules them.
Plan and publish to Instagram, Facebook, LinkedIn, TikTok, YouTube, Pinterest, X, Threads, Bluesky, Google Business Profile, Telegram, Slack and other supported destinations.
Content, channels and posting times are confirmed by a human before anything goes live, which suits agencies with client approvals.
Find creators by niche and audience stats, agree on a brief and rate, or join as a creator to take sponsored campaigns.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistPlan, approve and schedule social content with your whole team in one place
SpecialistPlan, approve and schedule social content with your whole team in one place
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Free / Open-sourceAgentic social media scheduling for 30+ channels
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
SpecialistSocial media management, scheduling and X/Twitter tools in one place
SpecialistSocial media management, scheduling and X/Twitter tools in one place
AI-Powered Social Media Management, Scheduling and Analytics
AI-Powered Social Media Management, Scheduling and Analytics
