Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. QA.tech records 30,550 monthly visits with -4.4% growth and Paid, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Autonomous AI QA agents that verify your web and mobile app on every pull request
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | qa.tech |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 30.55K (30,550) |
| MoM Traffic Delta | +21.04K (+1.5%) | -1.42K (-4.4%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇸🇪 Sweden (24.4%) |
| Direct Visits / mo | 1.15M | 21.23K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Autonomous AI QA agents that verify your web and mobile app on every pull request
Describe a journey or rule in chat and the agent turns it into durable test cases that survive refactors and redesigns.
Every pull request gets a dynamic exploratory pass with preview environments, failure breakdowns, screenshots, console and network logs.
Agents target real browsers and native iOS and Android apps, so coverage reaches beyond the web front end.
Findings flow into Jira and Linear, and agents can be queried over MCP by other coding agents.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
GenAI-native end-to-end QA agent that plans, writes and heals tests in plain language
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Ship with confidence: one system of record for manual, automated, and CI tests
AI-augmented quality platform for web, mobile, API and desktop testing
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
