Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Quickchat AI records 87,890 monthly visits with -4% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
No-code AI agents that resolve support and sales conversations
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | quickchat.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 87.89K (87,890) |
| MoM Traffic Delta | +21.04K (+1.5%) | -3.7K (-4%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (14.3%) |
| Direct Visits / mo | 1.15M | 39.54K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
No-code AI agents that resolve support and sales conversations
Define personality, guidelines, system prompt and model, then test the agent before going live.
Import PDFs, docs and URLs that auto-refresh so answers stay grounded in current documentation.
Connect Stripe, Shopify, Zendesk and your own APIs so the agent can look up orders, issue refunds and create tickets.
Launch the same agent on your website widget, WhatsApp, Messenger, Instagram, Discord, Telegram and helpdesks.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Free / Open-sourceBuild customer-facing AI agents for support, sales, and product guidance
Free / Open-sourceBuild customer-facing AI agents for support, sales, and product guidance
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceNo-code AI agents that answer, act and hand off across every channel
