Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Re:catch records 27,636 monthly visits with -32.8% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Qualify, route, and book inbound leads automatically
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | recatch.cc |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 27.64K (27,636) |
| MoM Traffic Delta | +21.04K (+1.5%) | -13.5K (-32.8%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇰🇷 South Korea (97%) |
| Direct Visits / mo | 1.15M | 17.44K |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Qualify, route, and book inbound leads automatically
Build qualification rules visually and assign leads to owners, groups, or regions without writing code, so every submission lands with the right person automatically.
Create embeddable lead capture forms or share them by link, converting website visitors and campaign traffic directly into trackable opportunities.
Let leads pick a slot on a personalized booking page the moment they qualify, cutting the reply-and-wait cycle that loses warm prospects.
Leads that fail your criteria are handled deliberately rather than ignored, keeping disqualified enquiries out of the active pipeline without losing the record.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Turn a single sentence into a working app you can share
Turn a single sentence into a working app you can share
Build secure business apps, portals and internal tools with AI
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI landing page builder and conversion optimization platform
AI landing page builder and conversion optimization platform
No-code automation for sales prospecting and data extraction
No-code automation for sales prospecting and data extraction
