
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Received AI records 0 monthly visits with -100% growth and Paid, Contact for Pricing pricing.

B2B billing and revenue management for complex contracts
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | crisp.chat | received.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta |
| +21.04K (+1.5%) |
| -1.48K (-100%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 1.15M | 0 |
|---|
| User Rating | 4.6 | 4.1 |
|---|
| Supported Platforms | Website | Website |
|---|
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

B2B billing and revenue management for complex contracts
Automate invoicing for bespoke multi-year enterprise contracts with varied products and pricing models, replacing manual spreadsheet processing.
Embed Received into your own website to manage self-led customers and auto-charge self-serve contracts without engineering work.
Handle referral and reseller billing, automate partner fees and sales commissions, and monitor partner activity and top-line contributions.
Go beyond subscription RevRec with support for usage, milestones, and price allocation across complex contracts.

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
#2
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Applied AI and deal software for professional and financial services firms
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.

Free / Open-sourceSelf-driving accounting that runs your books with you
SpecialistAI customer support agents that answer, act, escalate and stop guessing

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Applied AI and deal software for professional and financial services firms
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Free / Open-sourceSelf-driving accounting that runs your books with you
SpecialistAI customer support agents that answer, act, escalate and stop guessing