Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Relyable records 3,451 monthly visits with -45.5% growth and Freemium, Paid pricing.
AI-first customer support platform with a shared inbox built in
Ship bulletproof AI voice agents 100x faster with simulation, evaluation and live monitoring.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | relyable.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Paid |
| Monthly Visits | 1.41M (1,408,646) | 3.45K (3,451) |
| MoM Traffic Delta | +21.04K (+1.5%) | -2.88K (-45.5%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (72.6%) |
| Direct Visits / mo | 1.15M | 1.35K |
| User Rating | 4.6 | 4.7 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Ship bulletproof AI voice agents 100x faster with simulation, evaluation and live monitoring.
Auto-generate test cases from your system prompt or define your own, then run hundreds of parallel simulated conversations with presets for accent, mood and goal.
Score every call against weighted, customisable criteria such as task completion, policy accuracy, sentiment, interruption handling and latency, with seven-day trend tracking.
Every production call is silently logged and scored in real time, with alerts routed to Slack, email, PagerDuty, Opsgenie, Linear or webhooks when something drifts.
Connect Vapi, Retell or ElevenLabs agents in under five minutes using an API key, or route custom agents through the provided number and API.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Free / Open-sourceBuild, simulate, evaluate and monitor self-improving AI agents
Free / Open-sourceBuild, simulate, evaluate and monitor self-improving AI agents
Free / Open-sourceEvaluate, monitor, and govern your AI applications in production
Free / Open-sourceEvaluate, monitor, and govern your AI applications in production
Standardize LLM evaluation, observability, and red teaming across your whole org
Standardize LLM evaluation, observability, and red teaming across your whole org
