Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Rivet.dev records 21,359 monthly visits with -44.3% growth and Freemium, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Run and scale durable AI agents on your own infrastructure
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | rivet.dev |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 21.36K (21,359) |
| MoM Traffic Delta | +21.04K (+1.5%) | -16.97K (-44.3%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (39.4%) |
| Direct Visits / mo | 1.15M | 10.71K |
| User Rating | 4.6 | 4.5 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Run and scale durable AI agents on your own infrastructure
Every Actor gets a SQLite database and a filesystem, so an agent's memory and progress survive restarts and idle periods without a separate database.
Run untrusted or AI-generated code on your own infrastructure with fine-grained control over network access, filesystem permissions, and resource limits.
A node failure reschedules its Actors elsewhere with state intact, and multi-step work replays after a crash — with no checkpointing harness to build yourself.
Address an Actor directly over HTTP or hold a live WebSocket, and use the React SDK to subscribe components to an Actor's state in real time.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceThe TypeScript framework for building, deploying, and observing AI agents
The low-cost cloud sandbox where AI agents actually live
The low-cost cloud sandbox where AI agents actually live
Self-hosted cloud development environments and AI coding agents for enterprise teams
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
