Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Samespace records 276 monthly visits with -94.8% growth and Freemium, Free Trial, Paid, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Full-stack contact center platform for the AI age
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | samespace.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 276 (276) |
| MoM Traffic Delta | +21.04K (+1.5%) | -5.02K (-94.8%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇮🇳 India (100%) |
| Direct Visits / mo | 1.15M | 107 |
| User Rating | 4.6 | 3.8 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Full-stack contact center platform for the AI age
AI agents built for complex workflows that execute tasks and connect to CRMs, databases and enterprise systems while keeping full customer history and intent.
Design and launch sophisticated customer journeys by dragging, dropping and deploying, without writing code.
Live agent monitoring, operational dashboards and AI-powered analytics that support supervision and faster decisions.
Make and receive calls worldwide using local numbers in more than 100 countries, without a separate telephony vendor.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
SpecialistAI-first customer service with a natively integrated AI agent
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
The AI platform for customer experience and business communications
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAI communication platform for sales and support teams
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI-powered omnichannel customer experience and contact center platform
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)