Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Scribble Network records 26,799 monthly visits with -2.1% growth and Free Trial, Paid pricing.
AI-first customer support platform with a shared inbox built in
Audit, create and amplify the citations that make AI recommend your brand
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | scribble.network |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 26.8K (26,799) |
| MoM Traffic Delta | +21.04K (+1.5%) | -568 (-2.1%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇮🇳 India (28.3%) |
| Direct Visits / mo | 1.15M | 11.69K |
| User Rating | 4.6 | 4 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Audit, create and amplify the citations that make AI recommend your brand
Measure your share of AI answers for real buying queries across ChatGPT, Gemini, Perplexity, Copilot and Grok, tracked per model, topic and time.
Audit your site to see exactly what is blocking AI from citing you compared with your competitors, alongside domain rating and referring domains.
Feed in your site, blog and docs and Scribble builds interlinked, AI-readable pages that go live on your own domain.
Spot the discussion threads where your brand should appear before a competitor does, and follow each creator piece from publish to AI answer.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
SpecialistAI visibility platform to get your brand cited in AI search
SpecialistAI visibility platform to get your brand cited in AI search
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Track and improve how AI search engines mention your brand
Track and improve how AI search engines mention your brand
SpecialistAEO & GEO platform for AI search visibility
SpecialistAEO & GEO platform for AI search visibility
