Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Semflow records 4,024 monthly visits with -15.8% growth and Freemium, Free Trial pricing.
AI-first customer support platform with a shared inbox built in
Get found on Google and in AI chats, without leaving your site builder.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | semflow.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium, Free Trial |
| Monthly Visits | 1.41M (1,408,646) | 4.02K (4,024) |
| MoM Traffic Delta | +21.04K (+1.5%) | -756 (-15.8%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.15M | 1.58K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Get found on Google and in AI chats, without leaving your site builder.
Semflow checks every page of your site, ranks each issue by impact, and walks you through the fix inside your site builder so you always know where to start.
See whether ChatGPT, Perplexity, Gemini and Google's AI answers mention your site, find out what is holding you back, and track visibility as you improve.
Automatic re-audits catch problems before your clients do, with rankings, site score and AI visibility tracked over time in one dashboard.
A Chrome extension brings full site audits, keyword research and optimization guidance to any website on any platform, not just Webflow and Framer.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
AI visibility platform to get your brand cited in AI search
AI visibility platform to get your brand cited in AI search
AI SEO manager that tracks rankings and AI answers, then does the work
AI SEO manager that tracks rankings and AI answers, then does the work
AI SEO agents that rank on Google and get cited by AI chatbots
AI SEO agents that rank on Google and get cited by AI chatbots
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
