
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Solvea records 20,906 monthly visits with +8.3% growth and Paid, Contact for Pricing pricing.
AI customer service agents that resolve, not just deflect
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | solvea.cx |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Paid, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 20.91K (20,906) |
| MoM Traffic Delta | +21.04K (+1.5%) | +1.6K (+8.3%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇵🇭 Philippines (40.1%) |
| Direct Visits / mo | 1.15M | 14.17K |
| User Rating | 4.6 | 4.4 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI customer service agents that resolve, not just deflect
Covers pre-sales, order and after-sales questions across email, live chat, app and help center, resolved automatically from your knowledge base and business rules.
Answers and places multilingual calls, routes callers in real time, and produces call records and summaries logged for follow-up.
Brings tickets from every channel into one place and coordinates handoffs between AI and human agents so nothing is dropped.
Self-learning knowledge base, intent understanding, long-term memory, automated tagging, reports and AI quality assurance keep service consistent.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.

Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.

Omnichannel conversational AI suite for revenue-driving customer conversations

Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.