Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Step1 records 0 monthly visits with — growth and Free pricing.
AI-first customer support platform with a shared inbox built in
An AI-powered Web3 user graph for fairer rewards
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | chromewebstore.google.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta | +21.04K (+1.5%) | 0 (—) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 0 |
| User Rating | 4.6 | 1.8 |
| Supported Platforms | Website | Browser Extension |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
An AI-powered Web3 user graph for fairer rewards
AI and big-data methods combine on-chain signals into a picture of who a Web3 user is and how they behave.
Scores and compares participants so that genuine contributors stand out from freeloaders and farm accounts.
Aimed at making incentive programs fairer by rewarding high-quality participation rather than volume.
Installs from the Chrome Web Store and runs alongside your normal Web3 browsing.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Agentic web scraper that turns any page into ready-to-use data
Agentic web scraper that turns any page into ready-to-use data
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Privacy-first AI surveys with end-to-end encrypted responses
Privacy-first AI surveys with end-to-end encrypted responses
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Cookie-free web analytics you can run without consent banners or personal data
Cookie-free web analytics you can run without consent banners or personal data
