
Free live chat, inbox and AI helpdesk for your website
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Supportson records 0 monthly visits with 0% growth and Freemium pricing.

AI support widget with chat, built-in video calls, and paid consultation sessions
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | crisp.chat | supportson.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta | +21.04K (+1.5%) | 0 (0%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 0 |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

AI support widget with chat, built-in video calls, and paid consultation sessions
Crawl your website URL or upload PDFs, spreadsheets, YouTube videos, and FAQ docs; the agent builds a knowledge base in about a minute and answers in under two seconds in the customer's own language.
Visitors can move from text to a face-to-face video call with screen sharing without leaving the widget, which suits troubleshooting and demos that chat cannot handle.
Charge per call or per minute for consultations, premium support, or expert time. Payments settle directly into your Stripe account, turning support into a revenue line.
The agent escalates complex issues with context preserved and alerts your team via Slack, Teams, WhatsApp, email, Telegram, Discord, SMS, or phone.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.

Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context