Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. VirtualSpirits records 3,861 monthly visits with +196.3% growth and Free Trial, Paid pricing.
AI-first customer support platform with a shared inbox built in
No-code chatbots and live chat across every messaging channel
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | virtualspirits.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 3.86K (3,861) |
| MoM Traffic Delta | +21.04K (+1.5%) | +2.56K (+196.3%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇧🇷 Brazil (56.5%) |
| Direct Visits / mo | 1.15M | 1.6K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
No-code chatbots and live chat across every messaging channel
Build chatbots across websites, WhatsApp, Facebook Messenger, and Instagram from one control panel using the same conversational flows.
Combine automated bot steps with live human operators so conversations can escalate seamlessly when a person is needed.
Capture visitor details through the conversation and push leads to your sales team by email or into a connected CRM.
Build and adjust conversations by adding or removing steps in the control panel, without hand-coding the dialogue.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website
No-code AI agents, chatbots and voice agents for every channel
No-code AI agents, chatbots and voice agents for every channel
Build a custom AI chatbot for your website in minutes - trained on your own data
Build a custom AI chatbot for your website in minutes - trained on your own data
