Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Web Clipper records 0 monthly visits with — growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Capture competitor retail prices straight into Engage3 Lighthouse
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | chromewebstore.google.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta | +21.04K (+1.5%) | 0 (—) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 0 |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Browser Extension |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Capture competitor retail prices straight into Engage3 Lighthouse
Capture competitive pricing and product details from retailer websites directly in Chrome while your team browses the market.
Collected items feed Engage3's product linking capability, which matches like products on attributes rather than brand names — important for private label, fresh and general merchandise.
Captured data flows into CIM's machine-learning analyses that turn raw comp prices into actionable pricing decisions.
Results surface through CIM's visualization tools so pricing teams can inspect competitor KVI lists, zoning strategies and comp shop performance.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Free / Open-sourceAgentic web scraper that turns any page into ready-to-use data
Free / Open-sourceAgentic web scraper that turns any page into ready-to-use data
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Free / Open-sourceSave, analyze and generate social ads from Facebook, TikTok and Instagram in one workspace.
Free / Open-sourceSave, analyze and generate social ads from Facebook, TikTok and Instagram in one workspace.
Free / Open-sourceGame-theory AI repricing that protects your margin while it wins the Buy Box
Free / Open-sourceGame-theory AI repricing that protects your margin while it wins the Buy Box
