Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Zeli records 56,147 monthly visits with -46.8% growth and Free pricing.
AI-first customer support platform with a shared inbox built in
Hacker News and AI paper summaries in seven languages
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | zeli.app |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free |
| Monthly Visits | 1.41M (1,408,646) | 56.15K (56,147) |
| MoM Traffic Delta | +21.04K (+1.5%) | -49.3K (-46.8%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇨🇳 China (65.1%) |
| Direct Visits / mo | 1.15M | 39.95K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Hacker News and AI paper summaries in seven languages
Each story carries a short summary generated from the linked article plus a standout key quote, so you can judge relevance before clicking through.
The whole feed — titles, summaries and top comment highlights — is available in English, Chinese, Japanese, Korean, German, Spanish and Russian.
Every day gets a permanent page containing every story that hit the front page, retrievable long after the feed has moved on.
Daily AI papers are surfaced with translated titles and AI summaries, making Zeli a research reader as well as a news reader.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
A proactive AI reading lens for papers, videos, and web pages
A proactive AI reading lens for papers, videos, and web pages
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Free AI Summarizer for text, articles, URLs and images
Free AI Summarizer for text, articles, URLs and images
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
AI-powered platform to read, write, and stay current with research
