DeftShip records 22,355 monthly visits with -17.5% month-over-month growth and Free pricing. Gorgias records 2,660,498 monthly visits with +2.4% growth and Contact for Pricing pricing.
Free multi-carrier shipping software for parcels and freight
Conversational AI and helpdesk built for ecommerce brands
| Dimension / Metric | | |
|---|---|---|
| Official Domain | deftship.com | gorgias.com |
| Pricing Model | Free | Contact for Pricing |
| Monthly Visits | 22.36K (22,355) | 2.66M (2,660,498) |
| MoM Traffic Delta | -4.73K (-17.5%) | +61.65K (+2.4%) |
| Primary Market & Share | 🇺🇸 United States (99.8%) | 🇺🇸 United States (65.9%) |
| Direct Visits / mo | 21.19K | 2.07M |
| User Rating | 4.3 | 4.7 |
| Supported Platforms | Website | Website |
Free multi-carrier shipping software for parcels and freight
Compare discounted shipping quotes from UPS, DHL Express, USPS, and a network of over 50 global carriers to find the best rate for each shipment.
Create as many rules as needed with triggers based on SKU, weight, or item quantity to automate insurance purchase, marking orders shipped, and carrier or package selection.
Handle standard parcels under 150 lbs plus full truckload (FTL), less-than-truckload (LTL), and specialised freight with real-time quotes from 100+ LTL carriers.
Connect e-commerce platforms and bring your own carrier accounts with a no-code, out-of-the-box setup that covers both freight and parcel carriers.
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
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Private AI chat from the makers of DuckDuckGo
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An ecommerce-focused helpdesk and AI support platform that handles order lookups, returns, and automated ticketing like Gorgias.
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