
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Dialogview records 0 monthly visits with 0% month-over-month growth and Contact for Pricing pricing. Hiver records 140,328 monthly visits with -28.4% growth and Freemium, Free Trial, Paid, Free pricing.

AI customer support with omnichannel messaging and virtual conferencing
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | dialogview.com | hiverhq.com |
| Pricing Model | Contact for Pricing | Freemium, Free Trial, Paid, Free |
| Monthly Visits | 0 (0) | 140.33K (140,328) |
| MoM Traffic Delta | 0 (0%) | -55.69K (-28.4%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (51.4%) |
| Direct Visits / mo | 0 | 94.58K |
| User Rating | 3.9 | 4.3 |
| Supported Platforms | Website | Website |

AI customer support with omnichannel messaging and virtual conferencing
An AI assistant that answers common customer inquiries automatically while keeping replies personalised and context-aware.
Handle conversations from chat, email and social media channels inside one workspace for a consistent customer experience.
Deflect repetitive questions instantly to cut wait times and free human agents for higher-value conversations.
Built-in video chat, screen sharing and collaborative documents for customer and internal meetings.

Agentic customer service platform where teams and AI resolve support together
Handle email, chat, Slack, Teams, voice, WhatsApp and a help center from one workspace, with shared inboxes for teams that stay in Gmail.
AI investigates issues across past conversations, docs, connected systems and codebases, then drafts contextual replies and takes action with approval.
Define how AI resolves complex multi-step requests, deploy across every channel, and test performance on real scenarios before going live.
AI reviews resolved tickets to spot gaps in the help center and turn proven resolutions into new articles, keeping documentation current.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.
Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.
The AI platform for customer experience and business communications

Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.

AI communication platform for sales and support teams

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service

User-friendly customer service platform featuring powerful autonomous AI bots, though less integrated with Google Workspace than Hiver.
User-friendly customer service platform featuring powerful autonomous AI bots, though less integrated with Google Workspace than Hiver.

Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
AI CRM and omnichannel platform that turns chats into sales

Omnichannel conversational AI suite for revenue-driving customer conversations