
Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad.
Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. Roark records 9,226 monthly visits with +23.1% growth and Paid pricing.

Test, monitor and improve the voice AI agents you already run
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | dialpad.com | roark.ai |
| Pricing Model | Paid | Paid |
| Monthly Visits | 2.76M (2,763,687) | 9.23K (9,226) |
| MoM Traffic Delta | +266.41K (+10.7%) | +1.73K (+23.1%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (75.7%) |
| Direct Visits / mo | 2M | 4.83K |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

Test, monitor and improve the voice AI agents you already run
Run your agent against hundreds of realistic personas, accents, background noise and edge cases before a customer ever dials in.
Red-team callers attempt prompt injection, jailbreaks and social engineering to check your agent holds policy under pressure.
Every live call is scored as it lands on more than 500 metrics, with issues filed, alerts fired and traces attached.
Purpose-built audio models measure pronunciation, emotion, vocal stress, pace, interruptions and dead air, not just transcript quality.

Strong focus on sales workflows and CRM integrations, but less robust built-in native voice analytics than Dialpad.

Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.
Unified omnichannel inbox with strong AI agent deployment across voice and chat, but a smaller user community.

Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.

Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.

Free / Open-sourceAgent observability, evaluation, and continuous improvement for production AI
Free / Open-sourceAgent observability, evaluation, and continuous improvement for production AI

SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.

SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.

SpecialistComprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.
SpecialistComprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities.

SpecialistAdvanced real-time agent coaching and enterprise AI automation, but significantly higher pricing and implementation complexity.
SpecialistAdvanced real-time agent coaching and enterprise AI automation, but significantly higher pricing and implementation complexity.

Free / Open-sourceBuild, simulate, evaluate and monitor self-improving AI agents
Free / Open-sourceBuild, simulate, evaluate and monitor self-improving AI agents

Free / Open-sourceEvaluate, monitor, and govern your AI applications in production
Free / Open-sourceEvaluate, monitor, and govern your AI applications in production