How do their growth rates compare?

Dialpad has a month-over-month growth rate of +10.7%; 21X (formerly Structurely) has +367.9%.

How does pricing compare?

Dialpad: Paid. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. 21X (formerly Structurely): Contact for Pricing. Platform fee plus usage-based pricing. No seat licences; you pay for the platform and for activity metered in tokens. Voice from about $0.07 per minute (BYOC), SMS from about $0.02 per message, AI email from about $0.02 per email, with volume discounts on higher tiers. Three plans — Small Team, Large Team and Enterprise / Build Your Own — are quoted via sales; a demo AI call is offered before you commit.

What are alternatives to Dialpad and 21X (formerly Structurely)?

Other tools in related categories include Outreach, JustCall, Glassix, MiiTel, CallHippo.

Dialpad vs 21X (formerly Structurely) — Traffic (2.76M vs 13.45K), Pricing & Verdict

Open AI Tools

Dialpad vs 21X (formerly Structurely) — Traffic (2.76M vs 13.45K), Pricing & Verdict | Open AI Tools

Side-by-Side Traffic & Specification Matrix

Dimension / Metric	Dialpad	21X (formerly Structurely)
Official Domain	dialpad.com	structurely.com
Pricing Model	Paid	Contact for Pricing
Monthly Visits	2.76M (2,763,687)	13.45K (13,453)
MoM Traffic Delta	+266.41K (+10.7%)	+10.58K (+367.9%)
Primary Market & Share	🇺🇸 United States (56.6%)	🇺🇸 United States (70.7%)
Direct Visits / mo	2M	5.95K
User Rating	4.4	4.3
Supported Platforms	Website	Website

Dialpad

The AI platform for customer experience and business communications

Agentic AI with Dialpad Resolve

Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.

Unified voice, video, and messaging

One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.

AI contact center and analytics

Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.

Sales coaching and outbound tools

Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

Strengths & Pros

+Combines agentic AI, contact center, sales, and team communications on one platform
+Real-time transcription, coaching, and analytics improve both humans and AI over time
+Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot
+Scales from small teams to large enterprises with governance controls
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