Glassix records 300,739 monthly visits with +6.6% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. 21X (formerly Structurely) records 13,453 monthly visits with +367.9% growth and Contact for Pricing pricing.
Glassix is an AI-native contact center that puts autonomous AI agents on every customer channel. It unifies messaging and voice, resolves inquiries end to end, and gives teams oversight, analytics, and quality tools.
AI agents that answer, qualify, book and follow up across every channel
| Dimension / Metric | | |
|---|---|---|
| Official Domain | glassix.com | structurely.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Contact for Pricing |
| Monthly Visits | 300.74K (300,739) | 13.45K (13,453) |
| MoM Traffic Delta | +18.49K (+6.6%) | +10.58K (+367.9%) |
| Primary Market & Share | 🇮🇱 Israel (96.5%) | 🇺🇸 United States (70.7%) |
| Direct Visits / mo | 202.67K | 5.95K |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
Glassix is an AI-native contact center that puts autonomous AI agents on every customer channel. It unifies messaging and voice, resolves inquiries end to end, and gives teams oversight, analytics, and quality tools.
Handles the major messaging apps plus voice in one conversational hub, so customers get answers wherever they already write.
Assign AI agents to customer-facing and internal workflows so routine inquiries conclude without a human handoff.
Route conversations to AI by default with people joining only where they add value, keeping quality consistent across shifts.
Dashboards, gap analysis, and quality assurance tools show where AI performs well and where policies or data need updating.
AI agents that answer, qualify, book and follow up across every channel
AI agents handle inbound calls and run proactive outbound campaigns across voice, SMS, email and chat, 24/7, without adding headcount.
Agents qualify, answer, transfer, schedule, escalate and route each conversation based on intent, context and your business rules.
Book appointments, schedule callbacks, execute live transfers to human reps, trigger workflows and capture documents and signatures automatically.
Conversations are dispositioned automatically, CRM records are updated, and customer data syncs back into your existing tools and workflows.
SpecialistDeeply integrates autonomous customer service agents with Salesforce CRM data, but is overly complex for smaller support teams.
SpecialistDeeply integrates autonomous customer service agents with Salesforce CRM data, but is overly complex for smaller support teams.
Offers a more polished multi-channel helpdesk and advanced Fin AI agent, but with higher enterprise pricing tiers.
Combines full cloud telephony and voice contact center AI, whereas Glassix focuses more heavily on digital messaging channels.
Combines full cloud telephony and voice contact center AI, whereas Glassix focuses more heavily on digital messaging channels.
Tailored specifically for ecommerce customer support workflows and ticketing, whereas Glassix serves broader B2B use cases.
Provides a similarly unified multi-channel inbox and AI routing, but focuses heavily on social messaging app integrations.
Provides a similarly unified multi-channel inbox and AI routing, but focuses heavily on social messaging app integrations.
AI agents that work the revenue lifecycle alongside your sellers
Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.
AI communication platform for sales and support teams
Easier to set up for smaller websites with pre-built AI bots, but less robust for heavy enterprise contact centers.
Easier to set up for smaller websites with pre-built AI bots, but less robust for heavy enterprise contact centers.
Autonomous AI agents for every customer conversation, on every channel
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
Stronger focus on social commerce and sales messaging automation, but features less comprehensive standalone contact center voice features.
