
Provides a comparable Chinese enterprise AI developer ecosystem, but centers on Zhipu's GLM models instead of ERNIE.

ERNIE Agent Platform (AgentBuilder) records 371,311 monthly visits with +9.3% month-over-month growth and Contact for Pricing pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.
Baidu's one-stop platform for building, distributing and monetizing AI agents
| Dimension / Metric | ||
|---|---|---|
| Official Domain | agents.baidu.com | salesforce.com |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 371.31K (371,311) | 111.91M (111,910,743) |
| MoM Traffic Delta | +31.7K (+9.3%) | +2.4M (+2.2%) |
|---|
| Primary Market & Share | 🇨🇳 China (94.3%) | 🇺🇸 United States (43%) |
|---|
| Direct Visits / mo | 24.55K | 60.74M |
|---|
| User Rating | 4.4 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|
Baidu's one-stop platform for building, distributing and monetizing AI agents
Assemble an agent's persona, instructions and constraints through a guided interface, then refine behaviour iteratively without touching infrastructure.
Ground answers in uploaded documents or connect plugins so the agent can retrieve live data and trigger actions beyond plain conversation.
Chain multiple steps, conditional branches and tool calls into a repeatable flow for tasks that need more than a single model turn.
Publish finished agents to a public storefront where users can discover them, and reuse community plugins instead of building integrations from scratch.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Provides a comparable Chinese enterprise AI developer ecosystem, but centers on Zhipu's GLM models instead of ERNIE.


Free / Open-sourceAutomate work across thousands of apps — no code required
#2
SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.


SpecialistGive your AI agents secure, authenticated access to 1,700+ apps
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

Free / Open-sourceAn open-source alternative providing powerful RAG and visual agent workflows, but requires self-hosting for full enterprise control.


SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.

Free / Open-sourceA TypeScript framework for building code-first AI agents, trading visual drag-and-drop builders for complete developer control.


Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.
Provides a comparable Chinese enterprise AI developer ecosystem, but centers on Zhipu's GLM models instead of ERNIE.
SpecialistGive your AI agents secure, authenticated access to 1,700+ apps
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Free / Open-sourceAn open-source alternative providing powerful RAG and visual agent workflows, but requires self-hosting for full enterprise control.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.