Fillout records 3,923,917 monthly visits with -9.7% month-over-month growth and Freemium pricing. Tidio records 527,313 monthly visits with -6.4% growth and Freemium pricing.
Build powerful forms, surveys and quizzes with AI in minutes
AI customer service that answers instantly and turns chats into revenue
| Dimension / Metric | | |
|---|---|---|
| Official Domain | fillout.com | tidio.com |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 3.92M (3,923,917) | 527.31K (527,313) |
| MoM Traffic Delta | -423.16K (-9.7%) | -36.2K (-6.4%) |
| Primary Market & Share | 🇺🇸 United States (38.6%) | 🇺🇸 United States (22.3%) |
| Direct Visits / mo | 2.31M | 387.51K |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |
Build powerful forms, surveys and quizzes with AI in minutes
Describe the form you need in plain language and Zite generates a branded form with logic, file uploads, and payments.
Add conditional logic, intelligent routing, and multi-step workflows to automate what happens after each response.
Respondents can log in to update their answers, and forms can be restricted to internal users only.
Use custom themes, fonts, logos, custom CSS, your own domain, and embed forms as popups, sliders, or full-screen pages.
AI customer service that answers instantly and turns chats into revenue
Answers customer questions instantly using your website, help center, and product data, and hands unresolved cases to a human with the full context.
Collects email, live chat, WhatsApp, Instagram, and Facebook Messenger conversations in one inbox with ticketing, tags, priorities, and spam controls.
Triggers proactive chats from behavioral signals, recommends products in-chat, and reports what each conversation earned in sales, leads, or bookings.
Live visitor list, live typing preview, and an AI Reply Assistant that drafts and polishes responses so tone stays consistent across the team.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Premium customer service platform offering advanced Fin AI support agents and robust multi-channel ticketing workflows.
Tailored specifically for ecommerce brands combining automated conversational AI support with deep Shopify/WooCommerce integrations.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
Broader template library and multi-channel sharing features, but less flexible multi-page layout customization than Fillout.
SpecialistSpecializes in training custom AI support agents exclusively on technical documentation and internal knowledge bases.
SpecialistSpecializes in training custom AI support agents exclusively on technical documentation and internal knowledge bases.
SpecialistSuperior privacy-first encryption and secure data handling, but more restrictive workflow automation and styling capabilities.
SpecialistSuperior privacy-first encryption and secure data handling, but more restrictive workflow automation and styling capabilities.
SpecialistDesigned for B2B companies combining Slack/Teams support channels, ticketing, and autonomous AI customer agents.
SpecialistDesigned for B2B companies combining Slack/Teams support channels, ticketing, and autonomous AI customer agents.
Faster AI form generation with built-in logic, but fewer advanced database integration and multi-page routing features.
SpecialistAI quiz, poll and survey builder that turns traffic into leads
SpecialistAI quiz, poll and survey builder that turns traffic into leads
