
Free / Open-sourceAutomate work across thousands of apps — no code required
FloatChat records 0 monthly visits with 0% month-over-month growth and Free Trial, Paid pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

Omnichannel AI chat and customer engagement platform
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | floatchat.ai | salesforce.com |
| Pricing Model | Free Trial, Paid | Freemium |
| Monthly Visits | 0 (0) | 111.91M (111,910,743) |
| MoM Traffic Delta | 0 (0%) | +2.4M (+2.2%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (43%) |
| Direct Visits / mo | 0 | 60.74M |
| User Rating | 3.9 | 4.4 |
| Supported Platforms | Website | Website |

Omnichannel AI chat and customer engagement platform
Collect website chat, social messaging and support conversations into one shared workspace so no customer question is stranded in a silo.
Let an AI assistant answer routine questions, qualify visitors and deflect repetitive tickets around the clock.
Escalate from bot to agent without losing conversation history, so customers never repeat themselves.
Turn anonymous traffic into identified leads and route them to the right sales or support queue automatically.
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Free / Open-sourceAutomate work across thousands of apps — no code required

SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in

SpecialistAI customer service that answers instantly and turns chats into revenue
SpecialistAI customer service that answers instantly and turns chats into revenue

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses